Managing Turnaround Performance through Collaborative Decision Making

Reprint No. 2017:2

Author(s): Simon Okwir, Pernilla Ulfvengren, Jannis Angelis, Felipe Ruiz and Yilsy Maria Núñez GuerreroYear: 2017 Title: Journal of Air Transport Management Volume (No.): 58 (January) Pages: 183–196
Online article (restrictions may apply)

The purpose of this paper is to explore turnaround performance as a resultant from both Collaborative Decision Making (CDM) processes and collaborative measures. This paper presents how CDM operates in the Turnaround Process (TAP) to propose a new method for managing the collaborative turnaround performance of all actors by predicting the most critical indicators. To achieve this, data from a CDM airport is used. Sample data of 6500 observations, taken from turnaround movements handled in 2014 at Madrid-Barajas Airport, were obtained from three separate databases and analyzed separately (in three databases). To predict turnaround performance, this paper also introduces a predictor dependent variable called “star values” as a measure of minimal delay conditions in order to predict time performance. The analysis shows that the proposed method unveils a new approach in determining how collaborative performance can be measured in the TAP and the predicted key performance indicators, which shows variations in the predicted CDM indicators. Results challenge managers and policymakers to find which improvements can be enacted for better usage of airport infrastructures and resources for optimum use as well as enhanced TAP. In terms of theory use and extension, the study reveals how CDM is an essential element in the literature on air traffic management.

Okwir, Simon, Pernilla Ulfvengren, Jannis Angelis, Felipe Ruiz and Yilsy Maria Núñez Guerrero (2017), "Managing Turnaround Performance through Collaborative Decision Making". Journal of Air Transport Management 58(January), 183–196.

Jannis Angelis


Ph: +46 8 665 4555
Mob: +46 70 679 7030

Interdisciplinary European Studies

The European Union and the Return of the Nation State


This book explores the complex and ever-changing relationship between the European Union and its member states. The recent surge in tension in this relationship has been prompted by the actions of some member state governments as they question fundamental EU values and principles and refuse to implement common decisions seemingly on the basis of narrowly defined national interests.

About the book


Seminars organized by IFN


To present ongoing research informal brown-bag seminars are held on Mondays at 11:30 am. This is an opportunity for IFN researchers to test ideas and results.

Academically oriented seminars are most of the time held on Wednesdays at 10 am. At these events researchers from IFN and other institutions present their research.

In addition, IFN organizes seminars open to the public. Topics for these are derived from the IFN research.

Research Institute of Industrial Economics, Grevgatan 34 - 2 fl, Box 55665, SE-102 15 Stockholm, Sweden | Phone: +46-(0)8-665 45 00 | info@ifn.se