Working Paper No. 1212

Exploring Digital Time Measurement in the Public Sector: Labor Productivity and Service Quality in Home Care

Published: May 3, 2018Pages: 29Keywords: Public sector productivity; Digitalization; Time use; Choice reformsJEL-codes: H42; H45; L33

Exploring Digital Time Measurement in the Public Sector: Labor Productivity and Service Quality in Home Care Henrik Jordahl and Lovisa Persson


We measure labor productivity in home care using new data from the recent introduction of digital time measurement in Swedish municipalities. By measuring worker utilization (delivered hours as a share of worked hours) we avoid several problems that have plagued previous studies of public sector productivity. The time use measure exposes substantial variation in productivity between home care units, suggesting room for improvement. More productive units deliver a larger share of the hours approved by care managers and have equally satisfied users.

Henrik Jordahl

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Ph: +46 8 665 4533
Mob: +46 70 938 3858
henrik.jordahl@ifn.se

Lovisa Persson

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Ph: +46 8 665 4536
lovisa.persson@ifn.se

Global index of the sharing economy

Timbro SEI

2018 Bergh Funcke Wernberg - Timbro Sharing Economy Index-1fHemsidan.jpg

Andreas Bergh, IFN and Lund University, is one of the authors of this book. The Timbro Sharing Economy Index is the first global index of the sharing economy. The index has been compiled using traffic volume data and scraped data, and provides a unique insight into the driving factors behind the peer-to-peer economy.

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