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Working Paper No. 1174

Management Practices and the Quality of Primary Care

Working Paper
Angelis, Jannis, Anna Häger Glenngård and Henrik Jordahl (2017). “Management Practices and the Quality of Primary Care”. IFN Working Paper No. 1174. Stockholm: Research Institute of Industrial Economics (IFN).

Jannis Angelis, Anna Häger Glenngård, Henrik Jordahl

Using the World Management Survey method, we map and analyse management quality in Swedish primary care centres. On average, private providers have higher management quality than public ones. We also find that centres with a high overall social deprivation among enrolled patients tend to have higher management quality. Regarding quality of care, we find that management quality is positively associated with accessibility, but not with patient reported experience.